All Tickets 156
Open 24
In Progress 38
Pending 12
Resolved 82
| Ticket | Category | Priority | Status | Department | Assigned To | Created | |
|---|---|---|---|---|---|---|---|
|
#TK-0156
AI Routed
Payment failed but amount deducted from bank
I made a payment of RM 299 for order #WO-20250319 but the status shows failed...
|
Billing | Urgent | Open | Finance |
Unassigned
|
5 min ago | |
|
#TK-0155
Cannot access dashboard after system update
After the latest system update, I keep getting a 403 error when trying to...
|
Technical | High | In Progress | Technical Support |
DL
David Lee
|
28 min ago | |
|
#TK-0154
Order stuck in "Processing" for 3 days
My order WO-20250316 has been showing "Processing" status since March 16th...
|
Logistics | Urgent | In Progress | Logistics |
JW
James Wong
|
2 hours ago | |
|
#TK-0153
AI Routed
Product warranty claim for Wellness Pro Kit
I purchased the Wellness Pro Kit on Feb 1st and the blender motor stopped...
|
Product | Medium | Open | Product |
Unassigned
|
3 hours ago | |
|
#TK-0152
Wrong item received in delivery
I ordered Product A but received Product B in my package. The order number is...
|
Shipping | High | Pending | Customer Support |
AC
Amy Chen
|
5 hours ago | |
|
#TK-0151
How to update shipping address
I need to change my delivery address for the upcoming subscription order...
|
Account | Low | Resolved | Customer Support |
SM
Sarah Miller
|
1 day ago | |
|
#TK-0150
Refund request for cancelled order
I cancelled my order WO-20250301 on March 2nd but have not received my refund...
|
Billing | Medium | Closed | Finance |
RK
Rachel Kim
|
2 days ago |
Showing 1-7 of 156 tickets